At STONE FIGHT SHOP LIMITED, we stand behind the quality of our products. If you're not completely satisfied with your purchase, you can return it for a refund or exchange within 14 days of receiving your order, subject to the following conditions:
1. Eligibility:
Returns are accepted for unused and unworn items in their original condition and packaging.
Items must be returned with all original tags and labels attached.
2. Return Process:
To initiate a return, please contact our customer service team at info@stonefightshop.co.uk within 14 days of receiving your order.
You'll receive instructions on how to return the item.
Please include a copy of your order confirmation or invoice with the returned item.
3. Shipping:
You're responsible for the cost of shipping the item back to us.
We recommend using a trackable shipping method to ensure the safe return of your package.
4. Refunds:
Once we receive and inspect the returned item, we'll process your refund for the original purchase price, excluding any shipping charges.
Refunds will be issued to the original payment method within 7-14 business days after we receive the returned item.
Please note that this returns policy does not cover items that have been worn, used, or altered in any way. Additionally, promotional or discounted items may be subject to different return conditions, which will be specified at the time of purchase.
If you have any further questions or concerns, please don't hesitate to contact our customer service team.
